Hune products are guaranteed for 1 year from the date of purchase.

Our warranty covers manufacturing defects and issues related to the normal operation of our products.

To validate the warranty, it is essential to present the product along with this warranty policy, a purchase invoice, or a bill of sale that includes the product information: brand, model, and serial number. You can do this at the place of purchase or at our Authorized Service Center.

You can request a Service Order number by calling our customer service team. They will provide you with instructions for shipping your product.

Once you've filed a warranty claim and submitted the product, our Authorized Service Center will review the case and proceed with the repair or replacement as appropriate.

The warranty period for a repaired or replaced product is not extended; it remains at 1 year from the date of purchase.

The outer cover and decorative parts of the products are not covered by this warranty, nor are parts that by their nature suffer wear or scratches due to normal use of the product.

The warranty does not apply if the product has been used under conditions other than normal, if it has not been operated according to the instructions for use, if it has been altered or repaired by unauthorized persons, or if the warranty seal has been violated.

We process and ship orders within 1 to 2 business days after receiving payment confirmation. On average, they arrive at their destination in less than 4 business days.

Shipping costs may vary depending on the destination and order size. You can view shipping costs during the checkout process before confirming your order.

Once your order has been shipped, you'll receive an email with a tracking link so you can track the status of your delivery.

We accept returns within 30 days of receiving the order, provided the product is in its original condition and meets our return conditions.

Yes, customers are responsible for return shipping costs unless the product is defective or damaged.